Superior Preference Les Rouges Romantiques hair color - color is beautiful, but doesn't stay on hair - color is washing out of hair

Complaints.com received the following consumer message on December 17, 2002:

From:

RE: Superior Preference Les Rouges Romantiques hair color - color is beautiful, but doesn't stay on hair - color is washing out of hair

I have bought 5 applications of your hair color. It is STILL washing out. The color is fading and I have spent enough money on this that I could have gotten it professionally done. Now I wish I had. The color is beautiful. But, it doesn't stay on and I am unhappy with what I paid for.

I have spent over $50 on nothing. I will not be buying anymore of your *fade-resistant conditioning colorant* or anymore of your hair colorants for that matter. Rachel Stephens

Memphis, TN 38104