Newport News - FCNB - charged for Allure magazine subscription not authorized

Posted on Friday, December 28th, 2001 at 12:00am CST by 2198f1fb

Company: Newport News - FCNB - charged for Allure magazine subscription not authorized

Category: Other

December 26, 2001:

From:

RE: Newport News - FCNB - charged for Allure magazine subscription not authorized

Account No. 17-2045-229-9

Reference No. 00190050000

I was charged $15.00 for a magazine subscription that was not authorized by me. I called the "Allure" people and was told that it would be removed immediately.

This was on 10-28-01. I officially notified FCNB of the error in question expecting a prompt reply (which I never received) and correction on my statement.

This date, 12-26, I received a "past due notice letter" for the same charge, which I absolutely will not pay. I didn't attach the letter to this email (because a lot of companies do not accept attachments) but I do have a copy of same and can produce all statements, letters, etc. etc.

How should I proceed?

Sandra H Daigle

Church Point, LA 70525

COMPLAINTS.COM_FORM_MAIL_41304#


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