# 5 for September 30, 2000

Topic: Guaranteed card

Conf: Credit Cards, Other

From:

Date: Friday, September 29, 2000 07:30 PM

Sent To: firstpremierbank.com 9/29/00 7:30:01 PM

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Last month First Premier Bank sent me a letter guaranteeing me a credit card.

They asked for a $25 fee to cover processing which would be refunded if denied.

Well, guess what? It wasn't denied, but they want to secure it.

So they cashed my check and sent me a counteroffer.

I had called customer service about the status before receiving the letter and told them to cancel my application and refund my money.

I got the letter today and called again to verify-now I find out they charged me $6 for an express fee! What EXPRESS fee? I signed up for the regular offer using the regular mail.

Not only do I not think they should not have cashed my check before I agreed to a secure card, but I have to pay them $6 to cancel.

I already have another UNsecured credit card, but First Premier's rate was attractive and I wanted a mastercard.

You can bet they could not GIVE me a card now.

I'd rather pay a higher interest and at least have a company be straight with me!

ToniJ