Online Businesses - Botach Tactical trouble with order of Surefire equipment

Botach Tactical

Online Businesses, General

From: Richard Taylor Email User

Date: Tuesday, March 06, 2001 12:14 PM Subject: Botach Tactical

From: Richard Taylor Email User

Sent To: Email User

3/6/01 12:14:17 PM Dear Business: a consumer posted the following e-message at Complaints.com. Please respond directly to the consumer, using the consumer's name and e-mail address (as per the From: field above). You may also wish to respond publicly on the Complaints.com site. Just locate this e-message posted in your business's conference and click on the "Reply to" link. (Note: a user registration is required before posting e-messages to the Complaints.com site.)

_____________________ Do yourself a favor and avoid the headaches of dealing with this 'vendor'. Here are my two stories from two orders: Order #1:

Ordered close to $300 of Surefire equipment. They charged my card immediately and I didn't receive anything for over a month. It took over half a dozen calls before they informed me that the equipment drop shipped from the manufacturer. So basically they had my money interest free while they dragged their feet over a month. Order #2:

Ordered about $80 worth of merchandise. They charged my card immediately, and the order showed 'shipped' on a UPS manifest the day after. It is now the 6th of March and it still shows 'manifest pickup' on UPS tracking since the 12th of February. Basically they are dragging their feet again and somehow have recognized revenue for this order along with charging my card, by showing it shipped even though it hasn't. Again the phone calls have started with no results on a promised 24hr response as to what happened to the order. Signed,

Never ordering anything from Botach again