Telephone Service - AT&T trouble with unwanted telemarketing call

Unacceptable and harassing phone calls

AT&T

From: Kathy Tracksler Email User

Date: Tuesday, March 06, 2001 08:15 PM Dear Business: a consumer posted the following e-message at Complaints.com. Please respond directly to the consumer, using the consumer's name and e-mail address (as per the From: field above). You may also wish to respond publicly on the Complaints.com site. Just locate this e-message posted in your business's conference and click on the "Reply to" link. (Note: a user registration is required before posting e-messages to the Complaints.com site.)

_____________________ AT&T Long Distance called my sisters house at 6:30 on a week day night.

The man at the other end of the phone did not realize that her answering machine

had picked up and continued talking to his co-worker. He was speaking about a

woman and used the F-word twice. At the time my seven year old niece and her six

year old friend were there. The AT&T worker went on about how he unplugs his

keyboard sometimes to make it look like he is working, and some other dribble,

the the time ran out. Appalled we immediately called to speak with a

manager. After being switched around for about an hour, we finally heard back from

a manger. The manager dismissed the earlier phone call by factiously saying sorry in an

unapologetic manor. And offered no solution to the problem. This company

has harrassed too many people in their own homes.

If anyone has any suggestions, I appreciate it. My sister is trying to file a formal complaint with Better Business, but you need an address for AT&T's billing department's specific zip code

which the company dosen't publish.