Stores, Electronics - Best Buy - Compaq laptop purchase trouble with laptop repair
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Best Buy and Compaq Service
Complaints.com received the following e-message on March 20, 2001:
From: Elva Rivas [Email User]
RE: Best Buy and Compaq Service
I have a problem getting in touch with Best Buy customer service regarding a repair on a laptop computer. I sent it into repair to fix a floppy drive and it came back with a slower processor.
After numerous attempts to find out the status I was referred to compaq and they Compaq had no record of the laptop in that current center. I was told to call Compaq by Best Buy. Of course I did not get a number to call or any information. It is going on 2 months, since I last saw my computer.
From: Message Author (click here to email author) Date: Wednesday, 21-Mar-01 00:00:00 CST Business: Reply Online Consumer: Comment On This |
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