Travel, Airlines - TWA employee yelled at customers

TWA employee yelled at customers

TWA

From: Shannon Romagnolo Email User

Date: Tuesday, March 20, 2001 07:57 PM Dear Business: a consumer posted the following e-message at Complaints.com. Please respond directly to the consumer, using the consumer's name and e-mail address (as per the From: field above). You may also wish to respond publicly on the Complaints.com site. Just locate this e-message posted in your business's conference and click on the "Reply to" link. (Note: a user registration is required before posting e-messages to the Complaints.com site.)

_____________________ When about to board a plane at New York's Kennedy Airpor on March 19, 2001, I encountered probably one of the worst workers I have ever come across.

She would yell at passengers who were about to put their carry-ons through the x-ray machine, then proceeded to run the machine so fast that items got stuck in the machine and the items were spit out of the machine so quickly and violently that the cheesecake my journalism adviser had purchased the evening before to bring home toppled over and was messed up.

She had an overall bad attitude and was extremely rude and unprofessional in her manner. I didn't get a look at her name tag, but she was an Asian-looking woman whom the other attendant called Sue. I would like to see action taken against this rude person.