Money, Auto Insurance - State Farm - Toyoya insurance problems

Complaints.com received the following e-message on March 13, 2001:

From: Email User

RE: toyota, state farm insurance share irresponsibility / mismanagement

MAJOR STORY EXPECTED TO BREAK MOMENTARILY

CONCERNING

TOYOTA USA / TOYOTA JAPAN

and STATE FARM AUTO INSURANCE

TORRANCE, CA - BASED TOYOTA USA HAS JUSTIFICATION TO PUT HIGH PRESSURE ON

SENIOR MANAGEMENT OF STATE FARM AUTOMOBILE INSURANCE BLOOMINGTON IL. MEANWHILE, TOYOTA ITSELF HAS MAJOR SALES IMAGE AND DEALER RELATIONS PROBLEMS

OF ITS OWN THAT IT NEEDS TO QUIETLY ADDRESS AND FIX SURFACING FROM THE

SITUATION WITH THE FARM. FARM MANAGEMENT’S INDIFFERENT IRRESPONSIBILITY FOR ITS REPEATED THREAT TO

HARM TOYOTA'S MARKETING & PROFITABILITY, BUT MOST ESPECIALLY, TOYOTA’S

INTERNATIONAL REPUTATION, DUE TO FARM’S ATTROCIOUS HANDLING OF ONGOING

SITUATION INVOLVING TWO FIRMS, IS ROOT CAUSE OF TENSION. EACH ACCUSING ONE ANOTHER OF BEARING ULTIMATE RESPONSIBILITY FOR THE SITUATI

ON IN WHICH THEY’VE BECOME EMBROILED; HOWEVER, NEITHER WISHES IT TO BECOME

PUBLIC KNOWLEDGE. MOST LIKELY END RESULT WILL BE LOW KEY RESIGNATIONS OF UPPER LEVEL PERSONNEL

AT FARM, AND ATTEMPTED OUT OF SIGHT / SOUND / MIND OUT – OF – COURT

SETTLEMENT BETWEEN TWO COMPANIES. THIS LIKELY TO BE FOLLOWED BY MAJOR P R BLITZ BY ONE OR BOTH COMPANIES TO

COUNTERACT NEGATIVE NEWS LEAKS.

PROBLEMS ORIGINATE WITH LAWRENCE, NJ TOYOTA DEALERSHIP In any case, losers will be EMPLOYEES, policyholders/customers and investors. Head Honchos can look forward to a blissful sail via their golden parachutes for some excellent

IMMEDIATE BACKGROUNDING INFO,

suggest trying: http://www.mcs.net/~k9crew/StateFarmMess.html

http://www.insure.com/auto/statefarm1099.html

http://www.sfagentswhocare.org/

http://216.74.72.62/state/index.html (Note: Toyota recently "improved" from last place to 26th place out of 29

automobile brands sold in the US, in terms of "pleasing the customer",

according to Cons Rpts Mag.