Sharp - Electronics - Sharp CD Player frustration with service center

Posted on Saturday, July 1st, 2000 at 7:29am CDT by 57a419ce

Product: CD Player

Company: Sharp

Category: Consumer Electronics

Sharp CD Player

In sending a recent complaint to customer service at the Sharp company, and after numerous telephone conversations, I get an e-mail reply recognizing my frustration with the service center! My frustration is not with the service center, it's with the Sharp company. I am frustrated that after I purchased a Sharp CD player and used it for less than 1 month, it now sits in the service center since June 3! I am frustrated that Sharp does not seem to realize this is not a reasonable amount of time to repair something that should not be in the repair shop in the first place. And I am frustrated that Sharp sees fit to blame the service center for their product malfunction, when the service center has to get replacement parts from Sharp!!! Can you sense my frustration?!


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