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Pulte Homes - Home Builders - Pulte Homes consumer feels like discrimination has prevented home purchase
Posted on Monday, January 8th, 2001 at 12:00am CST by 2bfcaed6
Company: Pulte Homes
Category: Home, Garden
On December 22, 2000 we signed a purchase agreement with realtor Donna Cox of Pulte Homes for our new home and signed over a check for $2,000.00 in good faith.
We then were instructed to go to the interior design center to make our upgrades of which we did. We were required by the design center to leave an additional cash amount $5,747.00.
We ordered $10,000 in furniture, contracted for a pool in the backyard and gave notice to our landlord. In January 2001 we received a card from Pulte homes congratulating us on the purchase of our new home. The problem arouse when the plot plan of our home did not met the actual lot itself.
We only noticed this because the pool would have to be made smaller to accommodate the lots size. We also noticed the 25 foot driveway was actually 40 feet.
The home had been pushed back onto the lot but our purchase agreement plot plan did not reflect this.
On January 04, 2001 we asked to meet with the builder, Rick, and we were told the changes were still within the required building departments regulation so we were relieved and continued on with the placement of a smaller pool. Everyone seemed happy upon leaving the lots sight.
This very same evening we received a call from Pulte Homes realtor Donna Cox stating they were now refusing to sell us the house.
They felt we had to many concerns with the home and my stepfather had accompanied my husband to the site that day and Donna did not like him, was the reason given.
We explained we had questions due to the pool not conforming with the rear yards plot plan and that had been resolved and we looked forward to our January 29, 2001 completion.
Realtor Donna Cox said Caryn Pollock was the sales supervisor in Irvine for Pulte Homes and had also felt we were not happy with our new home and would not allow us our home.
We called Caryn Pollock and were told not only would they not sell us that home but they would not sell us any home. I feel this is discrimination.
We went down to the Pulte Office in Murrieta again to ask for a meeting. Many people were coming and going and able to buy homes there and yet we were refused any home and were asked to leave.
I asked what were we to do with two children, no home, $10,000 in furniture and a deposit of $5,747 in the interior design center and all the loans on the money we had to borrowed for the home.
They were unsympathetic and told us they were told by their attorneys they were within there legal rights to do this.
Their brochure reads Pulte Home Corporation has built an unparalleled reputation throughout the United States as a master builder and has dedication to customer satisfaction.
Pulte also invites you to experience for yourself Pulte Homes' traditions of value and quality.
Taking money for a home, signing an agreement, requiring choices to be made at the design center and then pulling out of selling a home after sending a thank you for purchasing the home is not what I fell is reputable of a master builder or a traditions of value and quality.