AT&T - Telephone Service, AT&T telephone service cut-off with no notice

Posted on Saturday, January 6th, 2001 at 12:13pm CST by efc7529a

Company: AT&T

Category: Telecommunications

$40 Bill due on 1/2 - Service turned off on 1/3 with no notice -

Took multiple phone calls (after being on hold for 50!!! minutes) to finally reach someone who said problem was that some kind of bill was returned to them - Have no idea why -

With no notice or phone call to clear up matter they just turned off our service -

Have been a good and loyal AT&T customer for all the years I have been on my own with a phone (17 years) but they handled this VERY poorly and never apologized -

Will now switch long distance carrier

Doug L


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