Educationional Partners Association unable to get

Complaints.com received the followinge e-message on February 6, 2001:

From: Anne Rounding [Email User]

RE: Educational Partners Association

Good Afternoon: Came across your website and wanted to make a complaint against Educational

Partners Association but I was unsure of what category they would be put

into. This company "EPA" offers CPR and First Aid Courses. I registered my

daughter for a course on June 18, 1998 with the understanding that I could

cancel up to the day before and receive a full refund of $80.

I reconsidered and called to cancel plus wrote a letter to the Board of

Directors and still did not get my money back. I wrote to Action Line at

the Ottawa Citizen and made a complaint to the Better Business Bureau.

This company has had several complaints against it including another in today's

copy of the Ottawa Citizen in the Action Line column. I did not get my refund as I should have so hope that no one else gets

involved with this company. Anne Rounding

Comment On This

These guys are scumbags. I cancelled my contract with them 4 hrs after they came to my door. they ignored my phone calls and returned a REGISTERED letter! BBB knows about them!!

STAY AWAY! Tell ALL your friends!

Comment On This

This company (EPA) uses the Better Business Logo without permission. Check the record of Educational Partners Association with the BBB. It is a very poor record. Do not do business with them. If you want to learn First Aid/CPR go directly to St John Ambulance. That is where you will get the best service. EPA does not return calls or care about customer satisfaction.

Comment On This

Good Morning: I came accross this website for the same reasons. I've been booked in a couple of their first aid courses but unfornately havent' learned anything as the instructor has been AWOL. I've left numerous messages asking for someone to pls call me back and to get a refund. So far i've heard nothing!

Lynne