Computer Hardware, Compaq rebate not received

Complaints.com received the followinge e-message on February 6, 2001:

From: Debbie Hendricks [Email User]

RE: RE: Compaq REBATE NOT RECEIVED

I have purchased a Compaq computer from Sears. It qualified for $250 in rebates. I copied the receipts

and had three different people from the office watch me mail them in.

Now (after three months and an

e-mail that showed my submission had been processed) Compaq says that I did not send them my receipts. I DID!!! Why would they send me a submission processed give them two to four weeks from December 20...if there was a problem.

Someone there has dropped the ball. I feel like I have been taken. I will look for the copies I made and resubmit...like I can expect that they will actually admit receiving them. I thought Compaq was a reputable company in which I could place my trust. However, it appears that they seem to be bumbling this deal. $250 may not be much to them, but it is a large sum to me. --- Compaq