Electronics - Satellite Systems - Sony Dish Network System trouble replacing a switch that is defective

Dish Network System

Sony

From: Donald King Email User

Date: Thursday, February 22, 2001 04:45 PM Sent To: Email User 2/22/01 4:45:45 PM

_____________________ I have a dish 500 system that I have been working to get a switch(42) replaced. My warranty expired on 12/30/2000 but my problems started before that time.

I have received bad information and guidance from the dish network employee's. I have requested that they replace my switch at no charge but I keep getting the corporation answers.

I have already had to have one receiver replaced. How dish network was voted "Best in Customer Service" is way beyond me.

I have gotten NO satisfactory answers from them at all!!! I would like to see them work with me to make me a satisfied customer!!