J.D. Marvel - paid for items in Jan., 2003 which are not yet received

# 13 for August 24, 2003

Complaints.com received the following consumer message on August 23, 2003:

From:

RE: J.D. Marvel - paid for items in Jan., 2003 which are not yet received

I am helping my mom out. She has ordered some items from JD Marvel. She ordered these items in January and the check was cashed in January. She has called numerous time to receive her merchandise and they keep telling her the same thing, "they will be sent out and she will have them within 12 business days"......well here it is August. So I called the other day and got the same answer.

I work for the State of Iowa and will NOT hesitate to turn this into our AG Tom Miller. I was wondering if there was other Iowans out there that has had this problem. I have went to numerous websites and read MANY complaints about J D Marvel cashing the check but NOT sending out the merchandise. Well its time for something to be done with this company. Thank you for getting back to me.