Amamax - MHL Computers - www.Amamax.com - paid $ 3 to expedite delivery of computer case - told case was on backorder

# 14 for August 23, 2003

Complaints.com received the following consumer message on August 22, 2003:

From:

RE: Amamax - MHL Computers - www.Amamax.com - paid $ 3 to expedite delivery of computer case - told case was on backorder

Company: Amamax - MHL Computers www.Amamax.com

I ordered a computer case on a Tuesday and paid the $3 "expedite my order" charge. Over the next several days I tried to track my order through their site, I tried calling - but just got voicemail.

Finally, on Friday I got through and was rudely told that my item was on backorder. They would not substitute, nor would they have told me about the delay if I hadn't called.