Sleepangel.com - paidfor sleep aide that have not yet been received

# 26 for August 13, 2003

Complaints.com received the following consumer message on August 12, 2003:

From:

RE: Sleepangel.com - paidfor sleep aide that have not yet been received

ON JULY 31, 2003, I SIGNED ON TO THE THE NET AND A POP UP AD FOR A SLEEP AIDE THAT PURPORTED TO BE HELPFUL FOR PEOPLE WITH SNORING AND SLEEP APNEA PROBLEMS. I SUFFER FROM THIS CONDITION AND THOUGHT IT WOULD BE A NICE SURPRISE FOR MY WIFE WHO HAS COMPLAINED FOR YEARS ABOUT MY SNORING.

THE SLEEP AIDE, A RUBBER DEVICE THAT WENT AROUND THE TOP OF THE HEAD AND SUPPORTED THE CHIN WAS LISTED AT $14.99 + TAX & S&H. I CLICKED ON THE "ORDER NOW," FURNISHED MY CC INFO AND ADDRESS AND CLICKED ON "SUBMIT." I RECEIVED A CONFIRM NUMBER BACK AT MY EMAIL ADDRESS. THE NEXT DAY (AUG 1ST) I HAPPENED TO CHECK MY ONLINE CC ACCOUNT AND NOTICED A CHARGE FOR $64.94 FROM A "WWW.SLEEPANGEL.COM." THERE WAS A TELEPHONE NUMBER LISTED BESIDE THE ENTRY: (850)995-8899.

I DIALED THE NUMBER AND A VOICE ANNOUNCED THAT THE MAILBOX FOR THE ACCOUNT WAS FULL AND NO FURTHER MESSAGES COULD BE ACCEPTED. I THEN WENT ONLINE AND TRIED THE WEBSITE "WWW.SLEEPANGEL.COM." YOU GUESSED IT, THE WEBSITE WAS CLOSED.