2002 Chevy Venture from Knapp Chevy in Harlingen, Texas - back to the shop 4 times

Posted on Friday, August 9th, 2002 at 12:00am CDT by 233ae25c

Company: 2002 Chevy Venture from Knapp Chevy in Harlingen, Texas - back to the shop 4 times

Category: Other

Complaints.com received the following consumer message on August 7, 2002:

From:

RE: 2002 Chevy Venture from Knapp Chevy in Harlingen, Texas - back to the shop 4 times

I purchased a 2002 Chevy Venture from Knapp Chevy in Harlingen, Texas, on the 1st day of May 2002. I have since taking it into the shop 4 times, twice for the same thing. I have had the radiator cap go bad and the air compressor go out when I returned it home from the radiator problem.

I also had the sliding door almost catch my 2 year-old son and myself. I called Chevy and they said that this was still under warranty and they could not do anything about this. My concern is that my family and I will be traveling when the next episode occurs. I have roadside assistance but what happens if we are in the middle of nowhere. I think the dealer or manufacturer should offer to replace my vehicle, but they are not concerned about their customers safety. Thank You,

Shay Williams


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