Bally's Total Fitness Center, Brooklyn, New York - unable to cancel membership due to "no hardship cancellation procedure"

Complaints.com received the following consumer message on August 2, 2002:

From:

RE: Bally's Total Fitness Center, Brooklyn, New York - unable to cancel membership due to "no hardship cancellation procedure"

Dear Consumers Affairs I have contacted Bally's Total Fitness Center in Brooklyn New York (Snyder and Flatbush) and main quarters office, and tried to cancel my membership with them since I am unable to afford the monthly fee.

They mentioned that they could not do this since they carry a "no hardship cancellation procedure". In no way did I anticipate that I would become a divorced mother with two children and having to financially be the head of household paying for rent, food, child care, et al all on my own.

This monthly fee is a serious financial burden on me. I sincerely hope you can assist me in this matter which is causing me to be under financial stress emotionally and physicially, not to mention the deprivement my children are facing. I sincerely hope for your assistance in this matter. I greatly appreciate all you can. Sincerely Ms. Gladys Ortiz-Blease