JC Penny, White Marsh Mall, Baltimore, MD - upset with service experience

Complaints.com received the following consumer message on August 28, 2002:

From:

RE: JC Penny, White Marsh Mall, Baltimore, MD - upset with service experience

the store was jcpenney at white marsh mall in baltimore md on august 16 2002 around 7:30. thank you

I PURCHASED A PAIR OF SHOES FOR A WEDDING WHEN I SENT THE REST OF THE WEDDING PARTY IN FOR THE SHOES THEY SAID THEY LOVED THEM AND THEY WERE ON SALE.

I WENT BACK TO GET REFUNDED THE DIFFERENCE AND THEY SAID THEY COULD ONLY GIVe ME THE DISCOUNT IF IT WAS WITHIN SEVEN DAYS .

I SAID FINE I WOULD PURCHASE ANOTHER PAIR AND RETURN THE FIRST PAIR . THEY SAID THEY DIDNT HAVE ANYMORE IN STOCK IN MY SIZE. I HAD MY HUSBAND CALL THE FOLLOWING DAY THE GIRL SAID YEAH WE HAVE THEM . I WENT AND BOUGHT THEM . I DONT LIKE TO BE LIED TO.

THANK YOU

TRACEY WARTHEN

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