Ames, New Paltz, NY - confusion about sale signs - given 10% off - expected 20% off

Complaints.com received the following consumer message on August 26, 2002:

From:

RE: Ames, New Paltz, NY - confusion about sale signs - given 10% off - expected 20% off

AMES DEPT. STORE MAIN STREET, NEW PALTZ PLAZA, NEW PALTZ, NY 12561. THE STORE IS GOING OUT OF BUSINESS AND THEY ARE PRICE GOUGING AND ALSO THEY HAVE SIGNS FOR CERTAIN ITEMS THAT SAY 20% OFF AND WHEN I GET TO THE REGISTER, IT IS ONLY 10% OFF.

I SPOKE TO THE MANAGER AND HE GAVE ME NO SATISFATION WHATSOEVER. HE TOLD ME THE SIGNS WERE PUT INTHE WRONG PLACE BUT, WHEN I RETURNED TO THE STORE THE SAME SIGN IS ON TOP OF THE SAME INFANTS CLOTHING. NOT ONLY THAT BUT, ALL THE SIGNS SAY TOTAL STORE 20% OFF THAN ANOTHER SIGNS SAYS TOTAL STORE 25% OFF THAN ANOTHER SIGN SAYS TOTAL STORE 10% OFF.

IT IS A TOTAL RIPOFF AND VERY UNFAIR TO THE CONSUMER. IT DOESN'T MATTER THAT THEY ARE GOING OUT OF BUSINESS. In my opinion, THEY ARE MISLEADING THE PUBLIC CONSUMER. THANK YOU. EILEEN JACOBSEN

HIGHLAND NY 12528