AOL - AOL - Vulgar and unwanted solicitations - AOL's failure to prevent

Posted on Wednesday, August 21st, 2002 at 12:00am CDT by d125adfc

Company: AOL

Category: Internet Services

I would like to know exactly what's being done to correct vulgar and unwanted solicitations on your network. I've forwarded hundreds of these messages and the problem just keeps getting worse. Every two months you send me one of these canned messages (below) that means absolutely nothing! Can't you screen messages that contain subject words like "Penis enlargements"?? Are you afraid you'll offend one of your vulgar customers and lose their membership fee? Can't you detect mass mailings on your own network for subjects like "Viagra" or "Loans"? Why do you make it so easy for someone to obtain my account name through computerized trial and error methods? I've received, and forwarded, many solicitation messages to you that do not even have my Email address on their list? Why am I receiving these messages if my address is not listed? What are you actually doing to prevent these unwanted solicitations?? Why isn't your process working?? Paul In a message dated 8/19/2002 8:50:01 AM Eastern Daylight Time, TOSEmail4 writes: Dear Member, Thank you for reporting the unsolicited commercial email you received. Please be assured that I have looked into this report carefully and taken appropriate action. Because we respect the privacy of every member of America Online, we cannot disclose specific information regarding any action we have taken against another account. Along with your help, and the help of many other members like yourself, the Community Action Team works to keep America Online informative, entertaining and, above all, fun for all our members. For helpful information from the Community Action Team, please use keyword TOS.

Additionally, you may find keywords Mail Controls and Junk Mail useful. These areas offer you options for restricting the mail received by each of your screen names. Please note, this screen name cannot accept replies. Therefore, if you have any comments or questions please go to Keyword: TOS Questions. Regards,

Edith

Community Action Team

America Online, Inc.


1 Comment

58599c0e, 2008-05-04, 07:57PM CDT

There is a person in the AOL Chatroom "From the Left 5" with screen name 'Obamas Room 10' who persists in disrupting the entire room. The latest ploy this person does, is continues to load up available typing space with 'smileyface icons' which causes the AOL software to go into a 'not responding' mode. This necessitates a reboot. This is NOT the 1st time this person has done this-- it has been under varios screen names in the past. PLease correct this situation. Thank you.

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