1999 Chevrolet Malibu - 75,000 miles and needs new $ 6,000 engine To whom it may concern: I took my '99 Chevrolet Malibu to the - 1999 Chevrolet Malibu - 75,000 miles and needs new $ 6,000 engine

Posted on Saturday, August 3rd, 2002 at 12:00am CDT by b5d98a65

Company: 1999 Chevrolet Malibu - 75,000 miles and needs new $ 6,000 engine To whom it may concern: I took my '99 Chevrolet Malibu to the

Category: Other

Complaints.com received the following consumer message on August 1, 2002:

From:

RE: 1999 Chevrolet Malibu - 75,000 miles and needs new $ 6,000 engine To whom it may concern: I took my '99 Chevrolet Malibu to the dealer, because the car was not running correctly. After running a few tests, the dealer contacted me to inform me that the car, with 75,000 miles on it, needed a new engine. They further told me that this would cost $6000.00. I requested to speak with a regional rep for GM/Chevy, and was given the 800 number for Chevrolet. I contacted them, and spoke with a lady, and after she contacted the dealer, informed me that there was nothing they would/could do for me, because the dealer had not performed the oil changes. I informed her that I had all the maintenance records for the car, showing an oil change every 5000 miles. She told me that since the dealer had not performed the oil changes, that there is no way they can verify what was done, even though it is stated on the receipts from the oil change places. I was told that this matter was closed, and that it was GM/Chevrolets position that they will do nothing for me. I requested a face to face meeting with a regional GM/Chevy rep, to show the maintenance of the vehicle. I was told, "No." What is ironic about this is this, first and foremost, this is the first, and now last GM vehicle I have ever owned. Based on the response from GM, it will be the last. Secondly, the car is published to go 100,000 miles between tune-ups, and yet the car needs a new engine at 75,000. Sounds like false advertising. Lastly, I only have 3 payments left on this vehicle, and it dies on me. Engines don't die at 75,000, unless there is something wrong with it, that is out of the control of the consumer. This engine is supposed to go 100,000 before even being tuned up. Any help you can offer will be greatly appreciated. Regards, Jim Royer

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