Browse Categories

• Airlines
• Appliances, Equipment, Tools
• Arts, Crafts
• Books
• Building, Construction
• Business, Finances
• Cars, Motorcycles, Boats, Vehicles
• Clothing, Shoes, Apparel
• Computers, Software
• Consumer Electronics
• Delivery, Moving Services, Storage
• Education
• Entertainment
• Food
• Furniture
• Gambling Games
• Games, Gaming Consoles
• Government, Police
• Health, Beauty
• Home, Garden
• Hotels
• Internet Services
• Jewelry, Watches
• Job, Career
• Kids, Baby
• Law, Civil Rights
• Magazines, Newspapers
• Nature, Environment
• News, Media
• Online Scams
• Online Shopping
• Other
• Pets, Animals
• Products, Services
• Public Transportation, Taxi
• Real Estate
• Restaurants, Bars
• Scam Contests
• Society, Culture
• Sports, Recreation
• Stores, Shopping
• Telecommunications
• Telemarketing
• Travel, Vacations
• TV, Music, Video
• Unauthorized Charges
• Unsolicited Phone Calls
• Wedding Services

Company: ediets.com - cancelled introductory offer, but still billed - poor service experience

Category: Other

Complaints.com received the following consumer message on August 16, 2002:

From:

RE: ediets.com - cancelled introductory offer, but still billed - poor service experience

I have a compliant with EDIETS.Com I signed up for an introductory offer of 1 week for 5.00. 5/30/2002 The intro offer was to be another 9 weeks at 40.00, if not canceled within the first week. I remember definitely canceling by email , after the 2nd day and only wanting to see the first week..

I did not think about it again , until it was billed to my credit card... I called Ediets and the woman was very rude and nasty.. She stated in forms that I used profanity at her. I did not. I did raise my voice and was very upset at this scam, and how they went about this business.

She said I did not cancel until the 8th day.. I know it was the 2nd day... Now when I call they say that I never canceled period... I know I canceled and they are not budging... I wonder if others have had this problem...... I just retested their email system and when you leave an email it does not send you a copy.....

Thank you,

Rene