Dell computer millennium edition - ongoing problems - not happy with decision to buy Dell over Apple

Complaints.com received the following consumer message on August 12, 2002:

From:

RE: Dell computer millennium edition - ongoing problems - not happy with decision to buy Dell over Apple

I bought my dell computer on 4/4/01. I set it up myself and had to wait several months until ntl would let me be connected to the web and e-mail as it did not support millennium. When I did get connected, so many problems arose and I was on to the Dell technicians for hours at a time.

I always followed their instructions. Eventually one problem caused me to lose all my files and I had to have it reinstalled. This happened again and eventually I now pay for home computer support. I have since had many glitches and the person who supports me says I have been very unfortunate and says there must have been a fault in the product from shipment.

However, Dell refer all problems back to microsoft. I am now frightened to try using my computer and all fun and excitement have long since disappeared. I paid