K-Mart - lost receipt and could only exchange dress for same item in different size - but correct size not available - told stuck with the dress - no help from K-Mart corporate office either

Posted on Sunday, August 11th, 2002 at 12:00am CDT by abb61e31

Company: K-Mart - lost receipt and could only exchange dress for same item in different size - but correct size not available - told stuck with the dress - no help from K-Mart corporate office either

Category: Other

Complaints.com received the following consumer message on August 9, 2002:

From:

RE: K-Mart - lost receipt and could only exchange dress for same item in different size - but correct size not available - told stuck with the dress - no help from K-Mart corporate office either

I purchased a dress for my granddaughter from K-Mart. I lost the receipt, and went to exchange. Guess what, I was told that I could excnage it for the same item in a different size. You guessed it, that was the largest size they had .

The manager informed me that I was stuck with the dress.I called the corporate office to no avail. Am I surprised that K-Mart business is on the rocks. I assume they think that if we make a sale, it is for keeps.Cheap shot.

Keep the money K-Mart, I DON'T NEED YOUR STORE, WALMART IS ACROSS THE STREET. GOOD RIDDANCE!!!!!!!!!!!!!!!!!!


2 Comments

89d51ec1, 2008-12-02, 05:46PM CST

this is crazy because I lost my receipt and they will not return a scooter I bought from them because of no receipt I cannot even get a credit I will too go to walmart treat you much better there I even told them it was the sale price I purchased it they do not care!

004feab2, 2008-12-19, 09:29PM CST

on several occasions iv'e had to deal with one of your employees at the manahawkin kmart her name is cathy and she works the service desk. she is the most rudist person iv'e ever met, one example i took my daughter to print something out, and printer didn't work so i asked her for help and was told "what do you think this is a library" i will not be shopping there any more and will also tell my friends as well...

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