Krup Coffeemaker - waiting 7 months for a lid for a coffeepot thermal carafe

Complaints.com received the following consumer message on July 31, 2002:

From:

RE: Krup Coffeemaker - waiting 7 months for a lid for a coffeepot thermal carafe

I have been waiting for seven months for a lid to the Krups coffeepot thermal carafe.

I've called customer service repeatedly, only to be told, "it's out of stock". If this was a reputable company, they would have replaced the entire coffeepot months ago.