TMI Products, Corona, CA - auto carpet kit did not fit - kit had design change - after 3 months of calls, TMI finally agreed to take responsibility for the mistake

Posted on Thursday, April 10th, 2003 at 12:00am CDT by 449cbff9

Company: TMI Products, Corona, CA - auto carpet kit did not fit - kit had design change - after 3 months of calls, TMI finally agreed to take responsibility for the mistake

Category: Other

Complaints.com received the following on April 8, 2003:

From: COMPLAINTS.COM_FORM_MAIL_25614#

RE: TMI Products, Corona, CA - auto carpet kit did not fit - kit had design change - after 3 months of calls, TMI finally agreed to take responsibility for the mistake

After receiving a carpet kit from a supplier I discovered that the kit had a design change. As a result of this change the carpet did not fit. For a period of three months the manufacturer has not acknowledged the mistake and has failed to accept responability for the mistake. After many calls the supplier stepped up and credited the account.

TMI Products, Inc.

1493 Bentley Drive • Corona, CA U.S.A. 92879

(800) 624-7960 • (909) 272-1996 • Fax (909) 272-1584

has failed in every catagory that relates to customer relations. Thank you


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