RE: Billing of unordered Silkies - Silkies / HCI Direct - billed $ 15.31 for pantyhose not ordered, but received

Posted on Wednesday, April 9th, 2003 at 12:00am CDT by 3fb57c73

Company: RE: Billing of unordered Silkies

Category: Other

Complaints.com received the following business reply on April 15, 2003:

From: CS - Comments [COMPLAINTS.COM_FORM_MAIL_19590#]

RE: RE: Billing of unordered Silkies

Good afternoon, We are in receipt of your communication and are currently investigating the matter. You will be hearing from us via US mail within the next two weeks. Meanwhile, we have closed the account and you may disregard the billing. Lorraine,

Silkies Customer Service

Complaints.com received the following on April 7, 2003:

From: COMPLAINTS.COM_FORM_MAIL_66340#

RE: Silkies / HCI Direct - billed $ 15.31 for pantyhose not ordered, but received

Reference 101790599-1 LN137#. I am billed for $15.31 for hose I never ordered, but received. I have turned a copy of the bill over to my Alabama Attorney General's office as a consumer complaint against HCI Direct. From the complaints you have received and acknowledged, the credit organizations you claim to be a member of, should wise up to an apparant scam or misrepresentation by HCI Direct. Request acknowledgment of cancellation of this erronious charge, please. Mrs. Fred F. Fulton

Montgomery, AL 36106


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