access4less.net / isp - unable to update CC # for payment - no reply from customer service

# 9 for April 25, 2002

Complaints.com received the following consumer message on April 24, 2002:

From: Jeff [Email User]

RE: access4less.net / isp - unable to update CC # for payment - no reply from customer service

Shortly after getting ACCESS4LESS.net as my dialup ISP, I changed banks, and could not find a place to change the billing CC, and when I did it wouldn't complete..... expecting to hear something from "Access4less" about needing a current CCard # for payment..... NO CONTACT........

JUST Cancelled my account ....no way to reinstate!!!!!!!! WORST CUSTOMER SERVICE!!!!!! Then after several emails NO RESPONSE only from "IBILLING" their billing service, who I'm sure are the ones who didn;'t attempt to keep their customer initially!!! Jeff Utke