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AOL customer service - experience with changing screen name

 
AOL customer service - experience with changing screen name</font></p> <p><font size="2" face="Arial, Helvetica, sans-serif">I have tried for the past two months and four contacts to have them added a screen name that was taken off and given it's domain.


 

# 13 for April 23, 2002

 

 

 

 

 

 

Complaints.com received the following consumer message on April 22, 2002:

 

From: Email User

 

RE: AOL customer service - experience with changing screen name I have tried for the past two months and four contacts to have them added a screen name that was taken off and given it's domain. They said no problem but would take two weeks. I waited three weeks and nothing happened so I contacted them again.

 

This time no problem but it will take 30 days, I have waited 45 days. I called them today and they still tell me no problem but it will take another 30- 40 days. They took the name off my master in 24 hours, why does it take 90 days+ to change it back.

From: Message Author (click here to email author)
Date: Wednesday, 24-Apr-02 00:00:00 CDT

Business: Reply Online   Consumer: Comment On This

 

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