1stclass printsupply.com has charged me but not sent my order for two laser toner cartridges

Posted on Tuesday, April 23rd, 2002 at 12:00am CDT by 90ee3a7f

Company: 1stclass printsupply.com has charged me but not sent my order for two laser toner cartridges

Category: Other

# 15 for April 22, 2002

Complaints.com received the following consumer message on April 21, 2002:

From: Bill Cusack [COMPLAINTS.COM_FORM_MAIL_25030#]

RE: 1stclass printsupply.com has charged me but not sent my order for two laser toner cartridges

Scott,

I have yet to receive this order. It has been more than a month. Please send the order or refund.

I am about to got to VISA. Please advise.

Attached is our last correspondence.

Bill Cusack

Chicago, IL 60656

COMPLAINTS.COM_FORM_MAIL_66233#

Mr. Cusack, There is no reason you should no have received this order by now. So, I am going to send a duplicate order at no additional charge to be sure. If the orginal shipment does eventually show up, please send us an email so we can arrange for a return. It will cost you nothing of course. Respectfully, Scott Hoffman

1st Class Print Supply

"The BEST PRICES on Inkjet, Toner,

Copier, and Fax Supplies ANYWHERE"

http://www.1stclassprintsupply.com

TOLL FREE 877.302.8025

----- Original Message -----

From: "Bill Cusack"

To: "David"

Sent: Thursday, March 28, 2002 10:45 AM

Subject: When you were offline...(via HumanClick)

I have yet to receive the two hp 4mp toner cartridges (74A) Visa shows the charge of 89.98 on March 19-th. Can you tell me when it wil ship or if there is a problem? here is what my visa statement shows.

03/19/2002 03/19/2002 Sale 1ST CLASS PRINT SUPPLY (Services and Merchandise)

2476501EZ00VNP8W8 $89.98

Please Advise


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