American Express - DELTA SKYMILES CARD FEE

# 15 for April 20, 2002

Complaints.com received the following consumer message on April 19, 2002:

From: Lorca Warner [Email User]

RE: American Express - DELTA SKYMILES CARD FEE

I received an offer from American Express for a Delta Sky Miles card. The offer was for one free year of membership plus 15,000 free miles.

When the card arrived my name was wrong so I called to request a correct card, and found that there had been a charge added to my account for a membership fee. I asked that it be removed, and was told that it would be.

One month later I had not received a bill from Amex although I had just 7 days to go before my own payment would be considered