Van Heusen business shirt - stains at the seams caused by glue

# 7 for April 14, 2002

Complaints.com received the following consumer message on April 13, 2002:

From: Barbara Shepard [Email User]

RE: Van Heusen business shirt - stains at the seams caused by glue

I picked up my husbands shirts from the cleaners at Nob Hill in Hollister, CA - which is a Van Heusen business shirt, purchased less than a year ago and this particular shirt had a notation on it:

"The stains at the seams where the body meets the sleeve are caused by a glue. You may be able to get a refund. See info in attached email" - This note came from the Hollister "Plant Cleaning Rejection.

Also attached was a copy of an email re Complaints and Phillips-Van Heusen from Email User

We would like a refund of the cost of this shirt - which was approximately $24.00.

Please email me regarding the next step I should take.

Thank you

Barbara Shepard-Ortiz

Hollister, CA 95023

Email User

cc: www.pvh.com

Email User