Automotive Repair & Maintenance - Gator Tires, S. Orange Blossom Trail, Orlando, FL Air conditioner work on Ford Explorer

1 for April 16, 2001

Complaints.com received the following e-message on April 15, 2001:

From: Email User

RE: AIR CONDITIONING FRAUD

I HAVE A SERIOUS ISSUE WITH ACTION GATOR TIRES ON S. ORANGE BLOSSOM TRAIL IN

ORLANDO, FL. I HAD MY AIR CONDITION WORK ON IN MY FORD EXPLORER AND WHEN I

BOUGHT IT IN TO BE LOOKED AT THEY TOLD ME IT WAS A LEAK FROM THE EVAPORATOR

CORE AND THEY ALSO ADDED SOME MORE STUFF THEY SAID I NEEDED I WROTE A CHECK

FOR $780.00 AND I AM STILL RIDING WITH NO AIR CONDITIONING.

I HAD AC FOR

ABOUT TWO WEEKS AFTER THEY DID WHAT THEY DID . I RETURNED TO THE SAME SHOP

ABOUT 2 WEEKS LATER TO FIND OUT ABOUT A HOSE THAT HAD BLEW WHICH I WAS NEVER

TOLD ABOUT THAT IT COULD BLOW AT ANY TIME. THEY TOLD ME I WAS TAKING A CHANCE

ON THE HOSE. SO I WAS TOLD IT WAS GOING TO COST ME $300.OO TO FIX THAT.

I CALLED THE CORPORATE OFFICE TO COMPLAIN AND THEY MADE A DEAL WITH ME IF I

WOULD BUY THE $160.00 HOSE ALL THE OTHER WORK WOULD BE FREE SO I ACCEPTED

THAT OFFER AND TOOK MY TRUCK BACK TO HAVE THAT JOB DONE AND WHEN I ARRIVED

THEY TOOK MY KEYS AND STARTED THE WORK ON MY VEHICLE AND ABOUT 2 AND HALF

HOURS LATER I RECIEVED THE NEWS BY THE SERVICE MANAGER THAT IN THE PROCESS OF

REPLACING THE HOSE MY COMPRESSOR HAD LOCKED UP ON THEM AND NOW IT DOESN'T

WORK SO I NEED TO PAY THEM $600.OO MORE IN ORDER TO FIX THAT.

I CALLED THE CORPORATE OFFICE AND TOLD THEM MY PROBLEM AND I WAS TOLD IT WAS MY FAULT BECAUSE I RAN MY AC AND ALSO THAT PROBLEM WAS TYPICAL FOR ALL FORD EXPLORERS AND THAT IT HAS SOMETHING TO DO WITH THE HUMIDITY IN FLORIDA WEATHER AND I

WAS TOLD THAT THEY WOULD GET BACK TO ME THE NEXT DAY AND IT HAS BEEN A WEEK

ALREADY AND NO RETURN CALL . I HAVE PLACED ABOUT 7 CALLS TO THERE OFFICE AND

WAS PUT ON THE BACK BURNER WITH NO RESPONSE.