Complaints.com is a database of personal, first-hand, consumer experiences with products and services.

This information is collected from Complaints.com site visitors, and published to the Complaints.com site for the primary benefit of consumers to learn from the personal experiences of other consumers.


helps consumers make better-informed purchase decisions.

helps consumers help themselves get better customer service from product manufacturers and service providers.

helps businesses provide better service to consumers, and helps businesses improve products and services.

Complaints.com debuted in May, 2000, and has been written about in The Wall Street Journal, The New York Times, The Washington Post, Business Week Magazine, U.S. News & World Report, The Los Angeles Times, Reader’s Digest, The Chicago Tribune, PC World Magazine, FamilyPC Magazine, The San Jose Mercury News, Wired News, Entrepreneur.com, and other national publications.

Complaints.com is a division of Sagacity Corporation.

Sagacity Corporation
Trump Tower
401 N. Wabash Ave., Unit 31D
Chicago, IL 60611

+ 1 630 245 0000 phone

Matthew Smith and Rain Foster own and operate Sagacity Corporation.

Sagacity Corporation owns and operates hundreds of sites, including Complaints.com, Volunteer.com, Donate.com, Compliments.com, Questions.com, Telephonebook.com, Comments.com, Suggestions.com, Evaluate.com, Inquiries.com, Improvements.com, Signup.com, Military.org, Religion.org, etc.

Rain Foster graduated from Sarah Lawrence College.

Matthew Smith graduated from DePauw University and earned an M.B.A. from Thunderbird School of Global Management.

If you wish to contact Rain or Matt please email [email protected]

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