Allen and sons - No repair DONE/ RIP OFF

Posted on Friday, August 8th, 2014 at 11:43am CDT by Tracy P.

Product: Maytag washer

Company: Allen and sons

Location: 21911 Sherman way


Category: Products, Services

I called them out to service my washing machine. They charged me $129 for an adjustment.I called them back the same day to let them know it was still not working.Long story short for 2 weeks I called them over and over and no response. Finally I spoke to Amanda and she said a refund had been issued and it would take 2-4weeks. Great,Thanks!.NOPE, that was finally when a manager called me back to say "I'm sorry there will be no refund". What??? According to them they would replace the part now. REALLY? after 2 weeks! I said its been 2 weeks I was forced to buy a new washer. Kerri the manager said well since you dont have it we cant repair it. She refused to refund the amount I paid for a repair that was never done. I WARN EVERYONE DO NOT USE THIS COMPANY!!THEY WILL RIP YOU OFF!!!


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