Whirlpool - Water Heater

Posted on Sunday, June 29th, 2014 at 9:31am CDT by paparosa1

Company: Whirlpool

Location: US

Category: Appliances, Equipment, Tools

Purchased a new Whirlpool 50 gal gas water heater with 6 year warranty Dec 2011. Today water began pouring out of the electronic burner control. Contacted customer service for assistance. No help, cheaply made plastic parts. Replacement parts not stocked locally and Whirlpool wants to charge $30.00 to get the part tomorrow. No pro-rated warranty for assistance. What do I do for water until? Where is the pride in quality of product and standing behind it? Previous heater without plastic parts of another brand lasted 15 years.


1 Comment

Business Reply  Whirlpoolwaterheater ., 2014-07-08, 02:42PM CDT

Please contact me directly at (877) 251-1679, or visit our support site at www.whirlpoolwaterheaters.com/help for troubleshooting guides & videos.

Thanks! ~Chris

American Water Heater, authorized licensee for Whirlpool Water Heaters

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