Norweigan Cruise Line - Cruise sales cheat me for the price

Posted on Thursday, June 26th, 2014 at 12:09pm CDT by Jun Y.

Product: Norweigan Cruise Line - Bahamas line

Company: Norweigan Cruise Line

Location: NCL Public Relations Department, 7665 Corporate Center Drive Miami, FL 33126
MIAMI, 33126, US


Category: Travel, Vacations

In May 24th, the Norwegian sales push me that the cruise will be sold out very soon and ask me to book the cruise and pay 100% for about 650 USD/pax to balcony room.

But these days I found the price was cut to 470 USD/pax. Nobody inform me about the price change. I called the Norweigan and request they rebate me in credit on board of 190 usd/pax. They said they just can upgrade me to higher balcony class (now sales price is only 550USD) or just give me 1/4 of price difference.

I believe it is UNFAIR to the guests like me to book in-advance? And I remember the sales guy promote me that the rooms are very very fast selling and if I did not reserve and pay, there should be no vacancy on the date. If the people know that NCL will sharply cut the price after their promised promotion price, how the people think? I don't think in future they will buy NCL cruise in-advance.


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