Chicago CPR Now - CPR class owner mocks my dissatisfaction

Posted on Wednesday, April 30th, 2014 at 1:43pm CDT by Mike S.

Product: CPR class

Company: Chicago CPR Now

Location: 3717 N. Ravenswood Avenue
CHICAGO, IL, 60613, US

URL: www.chicagocprnow.com

Category: Health, Beauty

Succinctly and unemotionally-

I signed up for a CPR class. I have two jobs, so I had to reschedule. I told them I wanted to reschedule for their next class. They told me I would have to wait to request to reschedule until the day before the next class, via e-mail. I did what I was asked and I was told it was full, but I could get in despite the fact it was full if I paid a $25 rescheduling fee-in addition to the $45 I had already paid for the class.

I was angry and I told the owner I wanted a refund. He threatened to contact my employer (for what reason, I can't imagine-I did not use profanity or say anything any angry customer wouldn't say) and he mocked me for being upset:

VERBATIM WHAT HE SAID-

Please tell her [my girlfriend, who also complained] to start the long, costly (regardless if she is an attorney) process of coming after us for $45.

This retaliation is something I would expect from a child.

Please go forth and start whatever process you want to debate this further as emailing us will no longer be an option.

Would you want to do business with this company?


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