Bella Princess LLC - Overcharged and lack of transparency

Posted on Wednesday, April 16th, 2014 at 2:16pm CDT by 4daab11b

Company: Bella Princess LLC

Location: BLOOMFIELD, NJ, US

URL: www.bellaprinceses.com

Category: Entertainment

I've purchased the dress up package that included 10 children for the given price and additional charge for additional child. I've forwarded them RSVP list of children as they requested so to have enough customes. At the end, they charged me according to the RSVP list (mind you, they ask to pay in full before service is rendered). However, not all showed up and those who showed up, not all wanted to wear their customes. So at the end of the day, I was over charged. I disputed the bill and now the LLC is changing their own policy and telling me that they charge per CUSTOME RENTED even though clearly the package states charges per CHILD. They compared the rental the same as renting chairs, tablets, etc. Ultimately, I wasn't fully refunded for the services renderded. I found their business service unprofessional and lack of transparency. So, if you're thinking of using them, do not over count your heads!


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