Boston celtics official store - Order time deception

Posted on Sunday, April 6th, 2014 at 1:33pm CDT by e2d6d279

Company: Boston celtics official store

Location: US

URL: Celticsstore.com

Category: Internet Services

On March 30 th I ordered two items from the official boston celtics store. Both items were in stock and stated usually ship in 1-2 business days. It also stated on my order that the items would be received within 3 to 7 business days. On April 4 after checking the status of my order several times and finding it still in process five business days after I placed the order. I emailed the customer service @ 12:23 because they don't have a phone number listed on their website. They sent me an automatic email back saying they get to me shortly. On the 5th at 7:30 pm they emailed me back letting me know it was shipped and I would be getting it Wednesday ( past the 7 business days). When I emailed them back letting them know it was passed the 7 days . They responded by telling me the 3 to 7 business days is from after it leaves their warehouse not from the time you put the order although it said it on my order. I tried a few more order emails with a customer service agent named Brent was less than helpful. I'm leaving on a trip apparently I'm not going to have the gift that I wanted to have to bring with me. I will never order from them again


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