Garner Geeks Computers - Awful customer service

Posted on Friday, March 21st, 2014 at 12:20pm CDT by David M.

Product: Samsung galaxy 4

Company: Garner Geeks Computers

Location: 5572 NC Hwy 42 W Garner NC 27529
GARNER, NC, 27529, US


Category: Computers, Software

My phone wouldn't work. I took it to Garner Geeks Computers to have them look at it. They couldn't fix it but said they could get a Samsung

Galaxy, but the service was with a carrier other than Verison (which my contract is with). He assured me that it was unlocked and I could use it. About 10 days later he called that the phone was in, I drove 40 min.

to get to his store only to find out the phone wasn't unlocked. Again I

had to be without a phone, with the promise that a replacement would work. On the 18th of March I picked up the other phone it worked fine for

2 days. I wanted my money back and just go elsewhere he pointed out

NO RETURNS only replace at same value or store credit. I'm sorry but I

just don't want to deal with company. My saving grace is that Verison

will replace my phone even if I didn't buy it from them HURRAY FOR VERISON. The owner is a very unprofessional and rude.


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