ContentShelf.com - *****MERCHANTS & CONSUMERS***** If you see/hear "ContentShelf" - RUN!!!!

Posted on Sunday, March 16th, 2014 at 12:28pm CDT by House 1.

Product: Online Shopping Cart Service, Digital Content Delivery, E-Commerce

Company: ContentShelf.com

Location: PO BOX 22622
KNOXVILLE, TN, 37933, US

URL: http://www.contentshelf.com

Category: Business, Finances

This fiasco started when this pathetic "Company" (you'll see why that's parenthesised later) "Accidentally" deleted ALL of my stored digital content on their servers, all of my settings AND ALL OF MY CUSTOMER'S INFORMATION - RECURRING SUBSCRIBERS - and then refused to lift a finger to attempt to correct THEIR mistake - actively dodging phone calls, resorting to picking up and hanging up and then immediately E-MAILING me afterwards (cowards hiding behind a computer) and threatening to SUE if I write a negative review about them (HA!) Of course I DID - and they had the nerve to write a catty little "rebuttal" implying some form of wrongdoing on my part (nonexistent of course) - and as you will see -

CONTENTSHELF.COM OWNERS ART AND CHARLES DeVaughn ARE SCAMMERS AND THEY WILL REAP WHAT THEY SEW lol - Evidence to follow:

Nice Try Art - LOL

Fortunately, my business operates in a 100% honest, legal and most importantly ETHICAL manner and keeps regular and thorough documentation (beyond what you had access to vandalize AFTER I WILLINGLY parted ways with your horrible organization -

who isn't even CALLED CONTENTSHELF.COM -

DOES NOT DISCLOSE THAT IT"S REAL NAME IS really:

Web Services Corporation Inc

http://www.bbb.org/knoxville/business-reviews/web-design/web-services-corporation-in-knoxville-tn-90003808

who has an "F" RATING WITH THE BBB

for: UNETHICAL BUSINESS PRACTICES

FAILIURE TO RESPOND TO BBB COMPLAINTS

EXCESSIVE COMPLAINTS WITHIN A SHORT PERIOD OF TIME

My company, on the other hand, has an A rating with the Southern Nevada BBB with 0 unresolved active complaints..

Authorize.net was also very interested to first hear - then see for themselves evidence of your "techies" going into my account through the credentials you were provided to provision your shopping cart services AFTER I had WILLINGLY severed ties with your company and tampering with/deleting customer records - apparently your "techies" aren't good enough at it to cover their tracks effectively.....

anyway, you may have landed yourself in hot water with the one thing that makes your crummy excuse for a shopping cart relevant - you should have just owned up to your mistake and made a good faith effort to retrieve the data you "accidentally" deleted rather than being childish and blameshifting - you may have just destroyed your company...

DON'T TRUST THEM?- THEY DON'T EVEN DISCLOSE THEIR TRUE COMPANY IDENTITY - Go to http://www.BBB.org and LOOK UP "CONTENT SHELF", "CONTENTSHELF" - or even the url "www.contentshelf.com"

according the the BBB, FTC, and the state of KY SOS?(Secretary of State) office (Where they are headquartered and ALLEGEDLY incorporated):

THEY DO NOT EXIST

The ONLY way to find any evidence that this company exists beyond their website (no doubt to purposely hide the fact that they have a long history of companies that went under because?Art and Charles DeVaughn perpetrated financial scams and FRAUD hiding behind the corporate vail, see below) is to go to BBB and look up a company in KNOXVILLE, TN (not Lexington, London, or Louisville as many search results will send you on a wild goose chase to believe they are in) called:

Web Services Corporation, Inc. (rather generic, no?)

it references an equally generic website www.webservicescorp.com that is aesthetically - extremely boring and archaic - probably on purpose - and if you dig through it your come across this page:

http://www.webservicescorp.com/wsc-brands.php

The one and only reference to Content Shelf's existence as a company....actually just a DBA (and not even necessarilly an official one, as the BBB, FTC, and State of Kentucky SOS have NO RECORD OF THIS ENTITY ON FILE!! (see these links))

http://www.bbb.org? ? search for "Content Shelf" or "ContentShelf" or "Contentshelf.com" - 0 RECORD ANYWHERE IN THE US

http://sos.ky.gov/pages/search.aspx?terms=content+shelf&affiliateId=SOS?The Secretary of State Business entity search IN THEIR HOME STATE - 0 RESULTS - SEE ATTACHED SCREENSHOT AS WELL

http://www.ftc.gov?and search under the same 3 methods as BBB site - NO RECORD OF THIS ENTITY'S EXISTENCE - see second attached screenshot....

Oh - the BBB site does mention two other oober-generic website names as belonging to this "Web Services Corporation, Inc"?- neither of them are currently operational though. Google either one of them and you'll see countless allegations that those were SCAMS - FINANCIAL FRAUD SCHEMES - AND PREDATORY BUSINESSES - and if 2000 unrelated people all tell the same tale with no obvious common motive - it's PROBABLY TRUE....

These sites are:

http://www.automatedrecurringbilling.com

and

www.netmemberservices.com

(I know, total lack of imagination right? YAWN!!!)

Oh yeah - and?NO MENTION OF "contentshelf.com" ownership on the BBB site....hmmmmmmm

FISHY!!!!


2 Comments

Business Reply  Art DeVaughn, 2014-03-21, 10:39AM CDT

Dear Anonymous,

I am truly sorry that you had a bad experience with us; it certainly was not our intention.

We have been in business since 1996, and companies don't survive this long in a highly competitive industry by treating clients in the manner you have described in this complaint.

Here at Content Shelf, we cancel accounts for one of three reasons and for these three reasons only. One, because the client chooses to end their relationship with us. Two, for lack of payment. And three, when our engineers and billing departments identify fraudulent activity.

If you would like to discuss your account further, please contact our fraud department at [email protected] They will work with you and attempt to resolve your issues.

Regards,

Art DeVaughn

Business Development

ContentShelf.com

865-686-5713

64f29e95, 2014-11-11, 03:31AM CST

I'm not buying that Art- too many complaints about your scam company

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