Marriott Hotel London Heathrow - Charge to switch on Fridge

Posted on Thursday, March 13th, 2014 at 7:13am CDT by jeremy johnston

Company: Marriott Hotel London Heathrow

Location: US

Category: Hotels

On my recent visit, the fridge was not on and empty. I wanted to have a cold bottle of water drink for later. Asked reception if they can switch fridge on. Reply, will charge you! What next a water meter on the bath tap!

The hotel said I could bring drink down to reception; they would keep it in their fridge. What a performance. This a plush 4 star hotel part of an international chain. I expected better service, not additional hassle after a long flight


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