Kapruka.com - Money not delivered and no reply

Posted on Sunday, January 19th, 2014 at 3:22am CST by Manaf R.

Product: Send Money/Vouchers

Company: Kapruka.com

Location: 4461 Wellington Gardens Drive, Lexington, KY40513, USA

URL: www.kapruka.com

Category: Online Shopping

I sent money to Sri Lanka from Vietnam on Jan 7 and upto now it has not been delivered. www.kapruka.com states that they will deliver the money in 12-24hrs. I made complaints to them through their one and only telephone number after being on hold for more than 30 minutes and wrote to all their offices with necessary details. They promised to look into this matter but two weeks gone and my money is still not delivered to my wife in Sri Lanka. I am not sure if they will ever deliver this. I am planning to make a formal complaint against them when I fly to Colombo next week since they have a Office in Colombo, Sri Lanka. My order ref no is VPFAA40F3B95.


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