HOT WIRE - HOT WIRE ONLINE FRAUD

Posted on Saturday, December 28th, 2013 at 5:40pm CST by raj 7.

Product: HOT WIRE

Company: HOT WIRE

Location: BELLEVUE, WA, 98007, US

URL: http://www.hotwire.com/

Category: Cars, Motorcycles, Boats, Vehicles

BOOKED CAR RENTAL THRU HOT WIRE WITH INSURANCE WITH NICE DEAL.IN FEW MINS GOT EMAIL INSURANCE NOT AVAILABLE..CALLED HOTWIRE THEY SAID TO CHECK WITH INSURANCE COMPANY WHEN CALLED THEY SAID ITS NOT AVAILABLE BUT SHOWING ONLINE...ASKED ME TO CALL HOT WIRE..I CALLED THEM SHE TOLD THEY CANT "CANCEL/CHANGE/REFUND THE RESERVATION ONCE BOOKED". THEY WANT MONEY AND ASKED TO TAKE ALAMO CAR INSURANCE WHICH IS $30/DAY ONLINE SHOWING $9/DAY WITH ALLIANZ..I BOOKED IT BECOZ AM GETTING INSURANCE FOR 9/DAY. WHEN I ASKED THEM THEY SAID THEY CANT DO ANYTHING ONCE BOOKED...THEY MISREPRESENTING INFORMATION ONLINE...AGAIN I CHECKED WITH HOTWIRE MANAGERS THEY SAID SAME THING CUST CARE REPLIED RUDE AND VERY DIS RESPECTFUL WAY. THEY TALKED LIKE THESE CALLS ARE VERY COMMON AND CUSTOMER CANT DO ANYTHING ONCE GIVEN CREDIT CARD DETAILS...THEY CAN DO ANYTHING..SHE ALMOST TOLD ME D"DO WHATEVER YOU WANT WE CHARGE YOU". THEY CHARGED ME $500.


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