Home Depot - HOME DEPOT CANCEL ON-LINE ORDER NOT LETTING YOU KNOW AND WITHOUT REFUND

Posted on Saturday, December 28th, 2013 at 12:19pm CST by Michael M. L.

Product: dishwasher

Company: Home Depot

Location: 2455 Paces Ferry Rd. NW
ATLANTA, GA, 30339, US

URL: www.homedepot.com

Category: Appliances, Equipment, Tools

TERRIBLE CUSTOMS SERVICES AND THEY CAN CANCEL YOUR ORDER WITHOUT ISSUING A REFUND BACK TO YOU.

I place an on-line order of a dishwasher, it went through without taking my gift card. I called them and I was advised, only thing they can do was to cancel it and reordered it, I told them no, as I can cancel it on- line and ordered it again by myself to apply the gift card. The day before the delivery date, I called and found out the order was cancelled by the on-line agent. However I was not being notified and the money I PAID IS NOT REFUNDED.

SO HOME DEPOT JUST TOOK MINE MONEY, CANCEL YOUR ORDER, NOT ISSUING THE REFUND AND NOT LETTING YOU KNOW IT WAS CANCELLED.

I HAVE TO CALL THEM TO TALK TO A LOCAL STORE TO GET THE REFUND AND I SPENT A TOTAL OF 5 HOURS ON THE PHONE JUST TO GET THE REFUND.


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