Best Buy - Best Buy Gift Card Problem

Posted on Wednesday, December 4th, 2013 at 6:43pm CST by Julie C.

Product: Best Buy Gift Card Problem

Company: Best Buy

Location: 7601 Penn Avenue South


Category: Stores, Shopping

Gift cards will not work for online purchases. I have contacted Best Buy customer service repeatedly and posted to the forum repeatedly, all to no avail. I have $200 of gift cards that are basically garbage. As evidenced on the forum, many other people are having the same problem, and they are also getting nothing but a frustrating run-around when they seek assistance from Best Buy.

The cards are definitely activated. Although Best Buy continues to blame the third-party grocery stores that sell the cards, and this is BS.

Please see the Best Buy Forum at and search for "Best Buy Gift Card Problems"

Customers are being ignored and/or misinformed as to what the actual problem is and nobody at Best Buy is willing to help.

I regret purchasing the Best Buy Gift Cards, and I will never do business with this company again. I could have easily ordered the product directly from Apple, but I was lured in by BBY to save $15 on the product. I will not make this mistake again. The situation with these gift cards is borderline SCAM.



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