repair of sony LCD TV - SONY LCD TV (M-KLV-22BX300 Qi 2511381)

Posted on Wednesday, November 20th, 2013 at 9:04am CST by PRAMOD S.

Company: repair of sony LCD TV

Location: ROBERTSGANJ, +91, US

Category: TV, Music, Video

I purchased a LCD tv (SONY) on 13.03.2011 from M/S Prem Electronics, ROBERTSGANJ.Suddenly it stopped working on 02.09.2013. I lodged a complaint,on 04.09.2013, with the company through customer care number

1800 103 7799. It was told by company that complaint no. is 16041128 and person will reach within 48 hours to me,but no capble person turned up to repair the set.I phoned again and again but every time I got assurance only. . Third time I was toid on 01.11.2013 that my above complaint was caceled for unknown reason and a fresh complaint no. 17633880 is being lodged today and set will be repaired on priority basis. But the same story is being repeated. No technical person of the company has turned up till date.Such irresponsible behavior of the company personnel is infact a act of cheating & defrauding the consumer.

Hence hereby I am lodging the complaint with your channel, hopping meaning help in the matter.


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